SOC 2 Type II Certification
We are pleased to announce that in 2023 Cleeng has been successfully recertified and has again received an Independent Service Auditor's Report for SOC 2 Type II compliance.
This reconfirms our commitment to data security and operational excellence. The report provides invaluable insights into the controls and processes we maintain to safeguard our clients' sensitive information and ensure the reliability of our services.
For more information, please see Cleeng's System and Organization Controls (SOC) 2 Type II Report Summary.
Refunds Table in Customer History (Beta) Dashboard
To make the Customer History Dashboard even more comprehensive, we have added a Refunds Table. It is available below the Subscription Switch table.
The Refunds Table allows you to track refunds of each customer.
Discover data points presented in the table.
Added Seasonal Subscriptions to MRR calculation
We've updated how we calculate Monthly Recurring Revenue (MRR) to account for Seasonal Subscriptions.
For each Seasonal Subscription, we determine the average payment frequency. We do this by calculating the number of days between the start date and the date of the next recurring payment, which is typically the start of the new season. We then divide this count of days by 30 to find the average number of months for which the subscription is paid.
If the next season's start date is not specified, we default to considering it as an annual subscription, which means we divide it by 12 (months). This adjustment ensures our MRR calculations accurately reflect the impact of Seasonal Subscriptions.
You can read more about MRR calculations at Cleeng.
MediaStore SDK Components Changes
The following release for MediaStore SDK Components has taken place recently:
5.3.0 - for details, please see Release 5.3.0 What’s changed.
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