Improvements
Transactional Emails - Translations
In this release, we are excited to announce the addition of translations to our transactional emails. This enhancement is aimed at improving the customer experience and ensuring that our communication is accessible to a wider audience. Here's what you need to know:
- Multilingual Support: The following languages are supported: English, French, German, Italian and Spanish, making it easier for customers around the world to understand and engage with our messages.
- Improved Accessibility: This feature enhances the accessibility of our emails, ensuring that language barriers do not hinder our customers from receiving important information such as shipping confirmations, account updates, and password resets.
- Enhanced Customer Engagement: By offering transactional emails in different languages, we provide a more personalized experience, which can lead to increased customer engagement and satisfaction.
If you have chosen Basic Customization, translations are automatically synced.
If you have selected Advanced Customization (you use your own Mailchimp Account), you need to sync templates in the Cleeng Dashboard -> Admin & Tools -> Transactional Emails -> Mailchimp Integration to take advantage of the newly added language versions.
We believe that this addition will significantly enhance your communication capabilities and improve the overall user experience.
For more information on transactional emails and translations, see: What emails are sent to my customers? and How to set up transactional emails?
Transactional Emails - RTL Text Support
We are happy to announce that we have added a new global parameter: IS_RTL to further increase the flexibility and customization options of transactional emails.
This parameter is available for broadcasters using the Advanced Customization option and it will allow you to define text direction (right-to-left or left-to-right) for your email templates.
See more on setting up transactional emails and parameters used in email templates customization.
Transactional Emails - Gift Subscription Template
A Gift subscription template has been added to the set of email templates. This template is useful for the Gift Subscriptions [Beta] feature.
If you have chosen Basic Customization, new templates are turned on by default.
If you have selected Advanced Customization, you need to sync templates in the Cleeng Dashboard -> Admin & Tools -> Transactional Emails -> Mailchimp Integration to import a new template.
Please refer to What emails are sent to my customers? article to find out more about adding new templates depending on the selected customization option.
Other Changes
ChurnIQ Export Options Deprecation
Misbehaving export destinations have been removed from ChurnIQ’s export scheduler. To find out more about exporting data, see How to export data to other tools.
MediaStore SDK Components Changes
The following release for MediaStore SDK Components has taken place recently:
5.4.1 - for details, please see Release 5.4.1 What’s changed.
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