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Can I let my viewers know that a VOD replay will be available?

 

 

How to notify viewers that a VOD replay will be available? 

In Step 3 "Add your video" of the live event creation process, broadcasters can select if the event will be available as a VOD replay.

Under "Will you be adding a VOD replay?" they can choose from the drop down list:

 

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The broadcaster still needs to set up the replay manually by creating a VOD. This is not automatically done when selected the replay option dropdown in the example above. For steps on how to do this please click here.

 

There are 3 main reasons why Cleeng allows broadcasters to enable this feature:

- Provide the best viewing experience for the fans to relive all the action.

- Reducing amount of refunds requests if any issues with the live stream. 

- Cleeng customer support team is aware of the Replay in case of inquiries coming in.

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How will the audience be notified?

By activating the VOD replay availability inside the offer creation, the event FAQ & Suppot page will automatically be updated with new information:

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For any further questions, please contact the Cleeng Customer Success Team