We’re here to help.

visit the consumer help centre
Follow

> Will live event be available as VOD replay?

How to know if a live event will be available as a VOD replay? 

In step 3 "Add your video" during the live event creation process, broadcasters can select if the event will be available as a VOD replay.

Under "Will you be adding a VOD replay?" they can choose from the drop down list:

Screen_Shot_2017-03-03_at_15.47.28.png

Screen_Shot_2017-03-03_at_15.36.58.png

There are 3 main reasons why Cleeng allows broadcasters to enable this:

- Provide the best viewing experience for the fans to relive all the action.

- Reducing amount of refunds requests if any issues with the live stream. 

- Cleeng customer support team is aware of the Replay in case of inquiries coming in.

Screen_Shot_2017-03-03_at_15.48.27.png

How will the audience be notified?

By activating the VOD replay availability the event FAQ will automatically be updated with new information:

Screen_Shot_2017-03-03_at_15.56.46.png

 

 For further assistance, feel free to contact our friendly Cleeng Support team as they will be happy to assist you.