How to read my invoice?

Going from top to bottom of the payout invoice, you can find a deeper understanding of all the line items in the breakdown below. Please note that the presented invoice has strictly been created for demonstrative purposes, but it reflects an authentic invoice that you, as a broadcaster, will see within your dashboard.

Invoices are being generated by a self-billing mechanism i.e. Cleeng generates an invoice on behalf of the seller (the broadcaster 3) and Cleeng (7) as the purchaser of content and pays the broadcaster based on the services rendered.

According to the numbers presented below, the invoice consists of:

Date – The date the invoice was generated in Cleeng’s system
Invoice# - The individual number of invoice registered in Cleeng's system
Name – Broadcaster account name
Address – The official address of the broadcaster's company
VAT Number – Applicable only for EU and VAT registered broadcasters
Long text – Activity date range which states the period for which the invoice was generated
Purchaser – Cleeng B.V. details set as a purchaser
Total transaction – Quantity & value of total paid transactions over the period (note: this is the amount without tax collected by Cleeng. See more details about taxation at Cleeng here)
Pass – Depending on your sales model you will see the total of different paid offers. In this example there are only pass offers.
Cancelled revenue –Quantity & value of cancelled transactions
Total revenue net – Shows the difference between total transactions and cancelled revenue. This revenue is before Cleeng’s applicable fees*
Pass offers payment fees – Depending on your sales model you will see different types of fees collected by Cleeng, as agreed in your contract. In this example we see payment fees for pass offers (see more pricing details here)
Pass offers service fees - Depending on your sales model you will see different types of fees collected by Cleeng, agreed on your contract. Here service fees for pass offers (see more pricing details here)
Total earnings – Indicates how much was earned, excluding cancellation fees
Chargeback fees – Cleeng collects $8 for each chargeback once occurred (see more details here in section 5. of T&C)
Cancellation fees – Cleeng collects $1 for each refund once occurred (see more details here in section 5. of T&C)
Previous service deposit – Money kept by Cleeng on your previous month’s payout which is now released with the current month’s payout calculation
Total eligible earnings – Earnings after deduction of all Cleeng payment, service and cancellation fees
Service deposit – Amount of money kept by Cleeng for the recent period. Usually, it is 5% but might vary due to the volume of cancellations on your account. Money will be released month after.
Subtotal – For Broadcasters outside the Netherlands, this value becomes the final amount a broadcaster can expect to receive in their bank account
VAT Rate – This will become visible only for Broadcasters from the Netherlands. For those within the EU, a reverse-charge mechanism applies and the VAT rate becomes 0%. For broadcasters outside the EU, this rate becomes 0%.
Sales tax – The amount of tax calculated according to the VAT Rate
Total Payout – Expected wire amount a broadcaster can expect to receive in their bank account. Wires are being processed each 15th of the month. Please make sure to deliver proper bank details before that date.

Others

In some circumstances, the Cleeng Finance team will have to adjust the payout value manually. This situation is described and presented in the image below:

24. Other fees – For broadcasters whose custom currency is different than EUR, GBP and USD, Cleeng collects 2.5% from the Total Payout to cover currency exchange fluctuations as per agreement on T&C. Accordingly, this amount will be deducted from the total payout amount. Other scenarios of additional costs will be discussed with the Broadcaster directly

25. Refund – Amount returned back to the Broadcasters due to different reasons