New - Gift Analytics
Following the recent release of our Gift Subscriptions [Beta] feature, we are thrilled to announce the arrival of gift analytics.
Now, you can optimize gifting strategies and enhance customer engagement thanks to:
- a brand new Gift Analytics dashboard
- a new exportable table: Gift Report.
Gift Analytics Dashboard
The new dashboard is available under Offers & Coupons -> Gift Analytics. With its user-friendly interface and detailed analytics, you can track and analyze various gift-related data, such as:
- number of gifts purchased under specific filters
- redemption rate
- average time taken for gifts to be redeemed
- gift purchase volume
- number of gifts that were renewed and continued a subscription.
Please see the Gift Analytics Dashboard article for details.
You can now export gift-related data from ChurnIQ. This newly added exportable table is available under Admin & Tools -> Data Export -> Gift Report.
Please refer to How to understand exported data? to find out details of the Gift Report metrics.
With these new tools, join us exploring gift analytics, dive into the data and discover useful insights that will guide you towards an even more delightful gifting experience.
Let’s make every gift subscription count!
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