New! ChurnIQ Studio
We are excited to announce the arrival of ChurnIQ Studio - an amazing report-creation tool that's set to transform your subscriber analytics!
With ChurnIQ Studio, you have the freedom to explore your data like never before! You are no longer limited to predefined dashboards or metrics. Now you have the ultimate control over what you report, how you report it, and when.
ChurnIQ Studio empowers you to:
- Build fully personalized reports that cater to your specific needs and those of your team
- Create new data visualizations with a variety of options for arranging and displaying your data
- Add filters and custom parameters to enhance your data analysis
- Create forecasts and performance targets
- Create and track unique customer cohorts that you want to monitor
- Save your reports in "My folder" and access the folder easily from any dashboard
- And most importantly - thanks to all the above - quickly explore transaction- or subscriber-related datasets.
And all this comes with a user-friendly and intuitive interface.
ChurnIQ Studio in the Sandbox Environment:
Your new ChurnIQ Studio reports will be available in the sandbox environment. So if you create a test offer and want to see how it appears in the Transaction report, you can check it in the sandbox environment after 24 hours, since the data refreshes daily.
More information
If you’d like to find out more about ChurnIQ Studio, feel free to check out our detailed documentation, available in the Cleeng Broadcaster Help Center.
Now you can dive deeper into your data, uncover sharper insights, and make data-driven decisions more quickly. So why wait? Just head over to Cleeng Dashboard -> Overview -> Churn IQ Studio!
Happy exploring!
New! PIN-Based Device Pairing [Beta]
We are happy to introduce PIN-Based Device Pairing (PIN Pair Login) - a user-friendly authentication method that simplifies logging in on OTT devices with limited input capabilities, such as TVs or set-top boxes.
For example, instead of entering credentials on TV via a TV remote, a user can visit a specific link on their computer or smartphone to authorize the device by entering a unique PIN code, and thereby pair the device with their account.
The functionality includes:
- Easy PIN Pair login integration via our new “click & connect” feature in the Cleeng dashboard
- Generating a PIN code on a connected device (for example a TV) via API
- Using an authorizing device (for example a mobile device) to validate the code through API and confirm the authentication of the connected device
- Retrieving credentials for the device.
PIN Pair Login offers some nice benefits for both broadcasters and end-users.
Broadcasters:
- can take advantage of the quick “click & connect” feature, making integration much simpler and allowing for configuration adjustments like code expiration time.
- have access to new endpoints that make it possible to generate codes, authorize them, and check if the generated codes have been authorized.
End-users:
- can easily sign in on input-constrained devices, like TVs, and enjoy smooth access to content, which really improves the user experience.
For more details on implementation, you're welcome to refer to our documentation.
Please note that Device Login (PIN Pair Login) is being released in the Beta version (you can check out here what the beta version means).
Improvements
Cleeng Dashboard: Cleeng User ID Now in Customer Details Page
We're always looking to improve your experience with the Cleeng Dashboard, aiming to make it as seamless and easy as possible.
This time, we’ve added Cleeng User ID to the Customer Details Page (previously it was only available in Customer Accounts List).
Also, you can easily copy the ID by clicking on the icon next to it.
API Changes
Added
API Endpoints:
New Authentication API endpoints that are used in PIN-Based Device Pairing (PIN Pair Login) have been added. They are needed for a device to be successfully authorized:
- Generate code [Beta]
- Authorize code [Beta]
- Check code [Beta]
MediaStore SDK Components Changes
The following releases for MediaStore SDK Components have taken place recently:
- 5.5.4 - for details, please see Release 5.5.4 What's changed
- 5.5.5 - for details, please see Release 5.5.5 What's changed
->>><<<-
Click here to subscribe to our release notes emails and we will send them over to your inbox.