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How to see which refunds were granted?


Cleeng has developed a platform for you to easily check all processed refunds/ cancellations directly from your dashboard.

Here is a simple guide on how to do that:

1. Login to your Cleeng Account.


2. Click on 'Downloads' tab under the 'Reporting' section on the left menu of your dashboard.



3. Scroll down to the Monthly cancellation report. Choose the appropriate month and click on XLS or CSV format.



 4. After choosing a format, your report should start downloading automatically.



If you wish to see an overview of all the reports that have been generated, simply go to Downloads tab and see Custom generated report column.