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Extending Offer Access (Rental or Subscription)

 

If you have created a subscription or rental offer using Core there may come a point in time where you would like to extend the viewers access maybe because they haven't had a chance to view it in the specified time period or you'd like to simply expand the time of a period. 

How to expand offer access

We have prepared a short video to show you how you can achieve this: 

 

Step by step guide

1. Log in to your Cleeng account and select the 'Accounts' tab on the left hand side of your dashboard under the 'Customer Relationship' section.


 
2. Enter the viewers email address on to the search bar and you will see the details and payment history appear.
 

 

3. Select the viewer you'd like to extend access for, and click on the little clock icon (on the right side).

 

 

 

4. From here, you can define for how long your viewer should have access to your offer.