MediaStore SDK offers a "My Account" widget, an intuitive self-service tool that allows customers to manage and configure their accounts independently.
By empowering users to handle their own account settings, businesses can significantly reduce support requests, lower operational costs, and improve overall efficiency. This feature also minimizes friction in the user journey, enhancing customer satisfaction and fostering loyalty.
Features of the My Account widget
- Plan Details - displays the type of purchased offer and next payment schedule.
- Change Plan - shows upgrade options (if available).
- Payment Information - shows a customer's payment method (e.g. card type, last 4 digits, expiry date). Payment details can be updated.
- Payment History - shows the list of transactions that took place in the past - with such details as date, and transaction number.
- Profile details - displays information about a customer, such as name, email, and password. The details can be updated.
My Account widget integration
The recommended way to integrate My Account is via MediaStore SDK components. See the Integration Guide for guidance, and see here for more information on the My Account component itself.