Cleeng Core allows you to choose your preferred way of billing your customers, including recurring billing.
Recurring billing is a mutually beneficial option for both viewers and broadcasters. Your viewers only need to input their payment details once and can enjoy viewing without lock-in contracts or actively making the effort of reentering their details for each individual installment. For a broadcaster, recurring billing streamlines payment processes, boosts subscriber retention, and improves reporting and the reliability of your forecasted revenue and cash flow.
Recurring billing periods
When you set up your subscription offers you have the ability to choose from a range of recurring billing periods such as:
- Weekly
- Monthly
- Quarterly
- 6-month
- Yearly
- Seasonal
Once your viewer has entered their payment details, they will automatically be billed based on the anniversary date of their initial transaction.
For example, Monthly Subscription > A customer signed up on January 1st > Next installment billed February 1st.
How to set up recurring billing?
For information on the offer creation methods refer to:
- Cleeng dashboard: how to set up a subscription offer
- Cleeng API: create an offer endpoint
Automated retrials and dunning notifications
Cleeng further optimizes the recurring billing feature through a smart logic of automated payment retrials and customer dunning notifications.
You can find out more about dunning action settings in our Developers Portal.