Zendesk is a CRM company that specializes in software designed to improve customer support services.
If you’re using Cleeng Customer Support - Hi5 product, you have a help center built for you within Zendesk, duly branded and customized with the contact form and chatbot features embedded.
What you gain is:
- means for customers to reach out to you when they encounter specific issues while using your service
- top-level customer care that directly affects user satisfaction and retention with your service
- the design which is well-aligned with your brand and needs
- the ability to monitor your customer support activities within your Cleeng dashboard.
Please see the Help Center section.