Braze is a leading customer engagement platform that is directly integrated with ChurnIQ. It is a zero code, out-of-the-box integration for ChurnIQ customers.
Braze provides multi-channel customer engagement, including mobile, browser, in-app and SMS. With ChurnIQ, you can use Braze to build dynamic customer segments using 50+ customer attributes generated by the Cleeng subscriber platform.
Cleeng and Braze
Here are some of the key use cases for combining Cleeng and Braze:
- Connect customer segments to engagement campaigns
- Target customers with push notifications, email or sms
- Combine with ad data and test dynamic campaigns
Setting up your ChurnIQ-to-Braze connection requires the following steps:
- Add your Braze API key and REST API endpoint to ChurnIQ
- Select the customer segments you want to send to Braze (eg. high churn risk)
- Create a segment delivery schedule to feed your engagement campaigns
Learn more about setting up ChurnIQ / Braze automations here.