Submit a request
We are here to help
Universal platform questions
Partner Opportunities with Cleeng
Analytics Dashboard Tour
How to change my subdomain?
Closing a Broadcaster Account
Customising your Checkout and Email Branding
Managing My Account
Single Sign On (SSO)
Cleeng and the GDPR
Cleeng Pay As You Go (PAYG) Fees
Changing my Default Currency
How to Read my Invoice?
How to Avoid Chargebacks?
Identity & Access
Trial Sign Ups
Cleeng Capture for gathering GDPR consent
Using Tags for building unique offers
Subscription Gifting Feature
Creating a Coupon Campaign
How to Deactivate and Update Coupon Campaigns
Social Media Advertising
Does Cleeng support affiliate models?
Adding a Help Centre to Your Website
Viewer Purchase Flow using Checkout
Refunding your Viewers
Processing a Customer Refund
Cleeng Industry Standard Viewer Refund Policy
Cancelling a Viewer's Subscription
Subscriber Billing & Management
Certified payment gateway integrations
Flexible Offers Creation
Dunning Notification & Automated Payment Retrials
Renewing Expired Subscription or Pass
Reporting & Analytics
How to read the Viewer Transaction Report
Understanding Subscriber Overview Data
How to read the Cancellation Report?
How to find the Country of my Viewer's Transactions?
Viewing Offer Sales Data
Feature and product questions
Self Service 'My Account' Widget
Hi5 - Cleeng Customer Support
Selecting an Online Video Provider
What is Cleeng Core?
About the Cleeng Team