Upcoming Changes
📢 Simplified KPI Views to Help You Analyze Retention Trends Faster
We are happy to inform you that in order to further streamline your analytics experience, we’re going to merge related KPI pages into a single view. Metrics like Subscriber Winbacks and Resubscription Rate will be available side by side in one chart, making it easier to compare trends and uncover insights without switching pages. This update will help you save time and spot patterns faster across key retention metrics.
The 6 metrics affected are:
- New Users and New User Conversion Rate (general analytics - available to all clients)
- Subscriber Winbacks and Resubscripton Rate (available only to clients using ChurnIQ)
- Coupon to Full-Price Conversions and Coupon Conversion Rate (available only to clients using ChurnIQ)
Thank you for your continued feedback since our initial release of the new analytics experience - it’s been key in shaping the improvements we are rolling out.
Improvements
🚀 Integration Hub Updates in Cleeng Dashboard
We've made some helpful updates to the Integration Hub section in the Cleeng Dashboard.
Key Updates:
- Simplified Layout: We've streamlined the navigation. You'll no longer see a separate "Connectors" section. Instead, integrations that used to live there have been organized into their respective categories, like Identity Management, Payment, and Multi-Channel Billing.
- Updated Category Names: We've made the names of the integration categories more straightforward. For example, "Identity Management & SSO" is now simply "Identity Management," and "Data Ingestion & Export" is now "Data."
- Refreshed Interface: Enjoy a cleaner look and feel with more concise descriptions.
- Enhanced Integration Management: For integrations that you can configure in the dashboard (identified by a "Connect" tag), managing settings is now more intuitive. A user-friendly panel will slide out when you click Connect or Edit Configuration. You can also use the Preview button to review your setup. Additionally, a new Integration History feature allows you to track recent changes, including who made the change, when, and what action was taken.
Feel free to take a look for yourself: Cleeng Dashboard -> Admin & Tools -> Integration Hub.
For more information on the Integration Hub, please refer to our documentation.
🚀 Acquisition Channel - New Filter in Subscribers Dashboard
A new Acquisition Channel filter has been added to the Subscribers Dashboard. This enhancement provides valuable insights into how your subscribers were acquired, improving overall usability and reporting.
Navigate to Cleeng Dashboard -> Overview -> Subscribers to explore this new feature.
MediaStore SDK Components Changes
The following releases for MediaStore SDK Components have taken place:
- 5.11.0 - for details, please see Release 5.11.0 What's changed
- 5.11.1 - for details, please see Release 5.11.1 What's changed
- 5.12.0 - for details, please see Release 5.12.0 What's changed
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