Managing admin accounts and permissions

Cleeng offers the capability to add multiple users, known as Admins, to your account. The Admins may represent different functional areas such as finance, data analysis, customer support, tech, etc. However, you might not want all Admins to have unrestricted access. Cleeng provides a solution by allowing you to customize Permissions, granting varying levels of access to different parts of your account based on individual roles and responsibilities.

Roles

There are two roles in the Cleeng dashboard: 

• Owner: someone who created the account on the Cleeng dashboard. There is only one Owner per broadcaster account. The Owner has all possible permissions by default and they cannot be limited. Only the Owner can add and delete Admins, and manage their permissions. 
• Admin: someone who has access to your Cleeng dashboard. Admins can have different Permissions. Each Admin’s permissions are granted individually by the Owner. See the Permissions section below for a detailed breakdown. 

Permissions

The Owner can assign Admins different permissions in your Cleeng account. The permissions define the kind of access each user will have to the data and account settings.

Add a new admin account

To create a new admin account, go to Admin > Admin Accounts and click on the ‘Add new admin account’ button in the upper right corner. 

Note that only the Owner can grant Admin access. Other Admins cannot manage Admin accounts and this page is not visible to them.

Provide the email address of the person you want to grant Admin access to and define the Permissions by ticking the checkboxes. Refer to the Permissions section for more details about each category. 

Click ‘Add’ to create the Admin account. An email invitation with an activation link will be sent to the email address provided. 

See and edit admin accounts

To see the list of all Admins, go to Admin > Admin Accounts.

To check the permissions assigned to an Admin, find their email address on the list and select the ‘Edit admin’ icon located in the last column of the table. 

Note that only the Owner can edit Admin access. Other Admins cannot manage Admin accounts and this page is not visible to them.

Define the Permissions by ticking the checkboxes. Refer to the Permissions section for more details about each category.

Click ‘Save’ to confirm the changes. 

Remove admin account

To remove an Admin account, go to Admin > Admin Accounts, find their email address on the list, and select the ‘Delete’ icon located in the last column of the table. 

Note that only the Owner can delete Admin access. Other Admins cannot manage Admin accounts and this page is not visible to them. 

Select ‘Yes’ to remove the Admin account.