New
📢 Tax Collection for Australian Customers
As of January 1st, 2026, a 10% Goods and Services Tax (GST) is applied to purchases made by customers in Australia when you use Cleeng Merchant (Cleeng acts as your Merchant of Record).
What changed:
- Offer prices for Australia are now treated as tax-inclusive in the Cleeng platform.
- Previously, Australian offer localizations were exclusive of tax.
This change applies if:
- You use Cleeng Merchant (Cleeng as Merchant of Record), and
- You sell digital content to customers located in Australia.
What you may need to do:
- Review offers targeting the Australian market that were created before January 1, 2026.
- Update prices if needed to account for tax-inclusive pricing.
- Manage price updates directly in the Cleeng dashboard.
GST is calculated at checkout and remitted on your behalf to the Australian tax authorities.
For more details, see Tax Collection in Australia.
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Improvements
✉️ Invoice Email: Improved Mobile Readability
The Invoice transactional email has been updated to improve readability on mobile devices.
The invoice table layout is now more responsive, with clearer separation between labels, item details, and values. Visual hierarchy has been improved to make totals and key information easier to scan on smaller screens.
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This update applies automatically to Invoice emails using Basic Customization. If you use Advanced Customization, synchronization is required to apply the changes.Â
For a full overview of all customer-facing transactional emails, including templates and details, see What emails are sent to my customers?
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