Cleeng is a Subscriber Retention Management platform that allows you to:
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Quickly create a D2C (direct to consumer) video platform:
- Monetize your content by creating customized offers for your clients: subscriptions, live pay-per-view, video on demand, and passes.
- Automatically handle payment, billing, and taxes.
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Manage your subscribers and their whole journey across devices:
- Handle identity and access management of your customers.
- Manage product entitlement and subscriber billing.
- Enable your subscribers to control their plan, payment methods, and other account details.
- Get access to advanced analytic functionalities.
- Provide exceptional customer care.
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Activate and retain your subscribers:
- Monitor financial performance and the subscriber journey.
- Analyze large data sets, contextualize each step of the customer journey, and convert insights into actions.
- Automate relevant actions and quantify the outcomes.
- Run promotions and pricing tests.
Cleeng products
Cleeng is an easily scalable, cloud-based SaaS platform composed of 4 products that can be used separately or combined:
- Core: Subscriber Management System (SMS) designed for media
- ChurnIQ: Subscriber Data Platform (SDP) with smart and predictive churn analytics
- Merchant: payment and checkout management
- Hi5: cloud-based, AI-enhanced customer care staffing
They can be integrated with any tool in your ecosystem, such as a content delivery network (CDN), video search engine, content management system (CMS), different payment gateways, app stores, etc. through the APIs and a wide range of integrations.
Cleeng is currently used by 300+ broadcasters, including Sinclair Broadcast Group, CBC, Broadway HD, Optus Sport, and more. It was specifically designed with the media and entertainment industry in mind. We are keeping a record of 99.9% platform availability (check the status of all our services) while processing 40M+ transactions per day and hosting 20M+ user accounts.
Pricing
Cleeng enables frictionless scalability while reducing your operational costs. Our simple and transparent pricing model reflects that — you pay for the Cleeng products of your choice, based on the number of managed users, and transaction fees in the case of the Merchant product.