In this article, you can check what currencies you can use for charging your viewers and for broadcaster payouts to your bank account.
Supported currencies – charging your viewers
When selling your premium content using Merchant your viewers can pay in a variety of payment methods in 29 currencies, including:
- USD - US Dollar
- EUR - Euro
- AED - Emirati Dirham
- AUD - Australian Dollar
- BRL - Brazilian Real
- CAD - Canadian Dollar
- CHF - Swiss Franc
- DKK - Danish Krone
- EGP - Egyptian Pound
- GBP - Pound Sterling
- GHS - Ghanaian Cedi
- INR - Indian Rupee
- JPY - Japanese Yen
- KES - Kenyan Shilling
- KRW - South Korean Won
- KWD - Kuwaiti Dinar
- MNT - Mongolian Tugrik
- MXN - Mexican Peso
- NGN - Nigerian Naira
- NOK - Norwegian Krone
- NZD - New Zealand Dollar
- PHP - Philippine Peso
- QAR - Qatari Riyal
- SEK - Swedish Krona
- TRY - Turkish Lira
- VND - Vietnamese Dong
- XAF - Central African Franc
- XOF - CFA Franc
- ZAR - South African Rand
Cleeng has developed web and email templates that display the right currency to users depending on their preferences. Cleeng converts the price to customers' preferred currency by using an auto-detect feature.
How to change the currency of an offer
The offer prices are in your default currency and:
- For TVOD and Live PPV offers, you can change the currency of a particular offer.
- It's not possible to change the currency of the Subscription and Pass offer types.
However, the end-user will still see the price converted to their preferred currency using the auto-detect feature (or a corresponding currency when their local currency is not yet supported).
To change the currency per offer, go to the offer settings when creating a new TVOD or Live PPV offer.
How does it work?
For example, if you're in the US, your default currency is USD, and want to sell content in both the US and EU, EU customers will see the price in EUR based on the USD>EUR exchange rate. Instead, it may be better to create two separate offers for each market using geo-restrictions. Then you will be able to change the currency of your EU offer to EUR, so customers in the EU will always see the price you set up, without the automatic conversion.
When you're using Cleeng's Merchant solution, it also automatically applies local taxes.
Supported currencies – broadcaster payouts
When setting up an account with Cleeng, you are required to choose your default payout currency. In this currency, you sell and also receive the payouts. You can’t change the currency once any transactions have been made in this currency. End users’ currencies will be converted to your default currency and your payout invoice will be in your default currency.
Available broadcaster payout currencies include:
- AUD - Australian Dollar
- BRL - Brazilian Real
- CAD - Canadian Dollar
- CHF - Swiss Franc
- DKK - Danish Krone
- EUR - Euro
- GBP - Pound Sterling
- JPY - Japanese Yen
- MXN - Mexican Peso
- NOK - Norwegian Krone
- NZD - New Zealand Dollar
- PHP - Philippine Peso
- SEK - Swedish Krona
- TRY - Turkish Lira
- USD - US Dollar
- VND - Vietnamese Dong
As we expand our services and penetrate new markets this list will continue to grow so keep an eye on it! If you are looking to launch your service in an unsupported language or currency, please contact us for information on how you can get it added.
- Note: ZAR, XOF, NGN, KES, and GHS are not available as a default currency for your Broadcaster's account, please contact our friendly Customer Success team for assistance.
How to change your payout currency
You can change your default currency only before the first transaction is made. See how to change your default currency.
When setting your default currency, we recommend choosing the currency where you are locally based or have the biggest viewership. Read more about how taxes work for sales in different regions. If you wish to develop your own customized offer setup, you can do it using our API.