Within the Cleeng application, we've now made it easy for you to deactivate coupons or update the expiration rules on your campaigns - both active and ended. You can edit the maximum number of uses or the expiration date. Please be guided by the following steps below:
Deactivating a coupon
- Log in to your dashboard
- Go to 'Coupons and Promotions' tab under the 'Customer Relationship' section of your dashboard (in your main navigation, on the left-hand side) and then click on the 'Coupon campaigns' tab.
- Then you can click on 'Deactivate' next to the campaign you would like to disable.
Updating coupon campaigns
- Updating the maximum number of uses:
If you would like to update an existing coupon campaign by extending the maximum number of uses, please be guided by the following steps:
- Log in to your dashboard
- On Cleeng Dashboard, under the 'Customer Relationship' section, click the 'Coupons and Promotions' tab.
- Find the campaign you want to extend, and click on 'Update'.
- Then change to how many uses this campaign should expire and hit 'Save'.
- Updating the expiration date:
- 1. Click on 'Update' next to a campaign you plan to extend.
- Set the expiration date and hit 'Save'.
Then you are ALL SET!
- For any further questions, please contact the Cleeng Customer Success Team