What is termination?
Termination is an action that revokes a user's subscription access instantly. It is important to note that termination does not issue a refund.
You can terminate a subscription immediately by using our API. The subscription ends as soon as the API call is processed.
How to perform a termination?
This action is only available via the Terminate Subscription Core API endpoint. It requires technical implementation by your development team.
Please refer to API endpoint documentation for details.
Is termination the correct action for your goal?
Termination is a powerful tool, but in some situations, a different action available directly in the Cleeng dashboard could be more appropriate.
Before using the termination API, please review these alternatives:
Comparison of Actions
| Action | What It Does | How To Do It |
|---|---|---|
| Standard Cancellation | Ends the subscription at the end of the current billing period. The user keeps access until that date. For details, see Canceling a User's Subscription (Self-Service) | Cleeng Dashboard |
| Full Refund | Immediately revokes access and returns the full amount to the customer. For details, see Processing Refunds (Self-Service) | Cleeng Dashboard |
| Partial Refund | Returns a specific amount of money. You have the option to also revoke access immediately. For details, see Processing Refunds (Self-Service) | Cleeng Dashboard |
| Termination | Immediately revokes access without a refund. | API Only |