FAQs
- How Cleeng determines Country values in Web and App reporting
- How to handle customer refund requests?
- How can I address country restriction errors for my customers in Cleeng?
- Why isn't my customer's coupon working?
- How can I assist a subscriber with a duplicate subscription?
- What to do if a subscriber has an active subscription but can’t access content?
- How should I handle customer requests for account deletion or data anonymization?
- What to do when your subscribers report Apple/Google/Roku subscription syncing issues?
- How do I add more fields during the registration process?
- How are renewal dates for a monthly subscription handled in Cleeng?