Core
Basic Information
MediaStore
Identity & Access
Product Entitlement
- Setting up a Subscription Offer
- Pause
- What is a Cleeng offer?
- Gift Subscriptions
- Gift Analytics Dashboard
- Seasonal Subscriptions
Subscriber Billing & Management
Customer Service
- Customer Service Overview
- Managing customer accounts
- Customer History Dashboard
- Customer Transactions Dashboard
- Using webhooks to send custom emails and other notifications
- Adding a Help Center to Your Website
Campaigns & Coupons
- How to create a coupon campaign
- VIP checkout — one-click discount coupons
- How to import coupons for a campaign
- Understanding Coupon Creation Limits
- How can I set up a coupon campaign for new subscriptions only?
- How can I set up a coupon campaign for my existing subscriptions only?
Analytics
- Active Pauses
- Active Subscriber Movement
- Active Subscribers
- Active Subscription Movement
- Active Subscriptions
- Apple Analytics Dashboard
FAQs
- How Cleeng determines Country values in Web and App reporting
- How to handle customer refund requests?
- How can I address country restriction errors for my customers in Cleeng?
- Why isn't my customer's coupon working?
- How can I assist a subscriber with a duplicate subscription?
- What to do if a subscriber has an active subscription but can’t access content?