Core
Basic Information
MediaStore
- MediaStore Hosted Customer Flows
- Frontend integration with Cleeng – Available options and benefits
- Hosted Customer Flows: What Your Customers Experience
- Hosted Customer Care
- MediaStore SDK
- MediaStore — client implementations
Identity & Access
Product Entitlement
- Setting up a Subscription Offer
- What is a Cleeng offer?
- Pause
- Gift Subscriptions
- Gift Analytics Dashboard
- Seasonal Subscriptions
Subscriber Billing & Management
Customer Service
- Customer Service Overview
- Managing customer accounts
- Customer History Dashboard
- Customer Transactions Dashboard
- Using webhooks to send custom emails and other notifications
- Adding a Help Center to Your Website
Campaigns & Coupons
- Manually Activating Subscription Access
- How to create a coupon campaign
- VIP checkout — one-click discount coupons
- How to import coupons for a campaign
- Understanding Coupon Creation Limits
- How can I set up a coupon campaign for new subscriptions only?
Analytics
- Active Pauses
- Active Subscriber Movement
- Active Subscribers
- Active Subscription Movement
- Active Subscriptions
- Apple Analytics Dashboard
FAQs
- How to handle customers without an email address
- How Cleeng determines Country values in Web and App reporting
- How to handle customer refund requests?
- How to terminate a customer’s subscription
- How can I address country restriction errors for my customers in Cleeng?
- Why isn't my customer's coupon working?